FAQ's

To begin booking your travel, submit a request through the Trip Smart platform. Your manager must approve the request before proceeding with flight and hotel bookings.

Once your manager approves your travel request, the system will automatically provide a curated list of flight and hotel options based on your preferences, travel dates, and company policies. You can select the options that best suit your needs.

After receiving the AI-generated recommendations, you can choose from the available options. However, any changes beyond the provided options may require further approval.

If your manager doesn’t approve your request, you will be notified, and you can modify your travel plans or provide additional details for reconsideration.

Yes, bookings must comply with company policies, including budget limits, preferred airline and hotel partners, or class of service. AI recommendations will be aligned with these policies.

Currently, the platform only allows employees to book travel, but future updates may allow booking for others within your department.

Yes, in some cases, trips may need to be tied to a project or department. Your manager will ensure the travel aligns with the company’s current needs.

Once your trip is booked, you will receive confirmation emails for your flight and hotel. These will include all necessary details, including booking references, travel dates, and accommodation specifics.

Yes, if you experience any issues with your booking, you can contact our support team through the platform, and they will assist you in resolving any concerns.